Privacy Policy

Our Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with Hospice Cleveland:

• Personal Information: Name, email address, phone number, and mailing address when you submit a contact form or schedule a tour.
• Usage Data: Information about how you use our website, such as pages visited and time spent, collected via cookies and analytics tools.
• Other Information: Any additional details you voluntarily provide, such as inquiries about senior living or hospice care services.

2. How We Use Your Information

Your information is used to:

• Respond to your inquiries and provide information about our services.
• Schedule tours or consultations for senior living communities or hospice care.
• Improve our website and services based on usage data.
• Comply with legal obligations or protect our rights if necessary.

3. How We Protect Your Information

We take reasonable measures to safeguard your data, including:

• Secure storage of personal information submitted through our website.
• Limiting access to your data to authorized personnel only.
• Using encryption and other security protocols where applicable.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except:

• With trusted service providers (e.g., Formspree for contact forms) who assist us and are bound by confidentiality agreements.
• When required by law or to protect our rights and safety.

5. Cookies and Tracking

Our website may use cookies to enhance your experience. These small files track usage patterns but do not collect personally identifiable information unless you provide it. You can disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request corrections or deletion of your data (subject to legal requirements).
• Contact us at contact@hospicecleveland.com to exercise these rights.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Revised” date. Please check back regularly for the latest version.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Hospice Cleveland
29525 Chagrin Blvd
Pepper Pike, OH 44122
Email: contact@hospicecleveland.com

Last Revised: March 15, 2025